Thank you for visiting and shopping at bambooo.com. The following are the terms and conditions that constitute our Delivery Policy.
UK Delivery Policy
Delivery processing time
All orders are processed within 0-2 business days. Our order cut off is 2 pm Monday to Thursday. Orders are not dispatched on weekends or holidays.
If there will be a delay in the delivery of your order, we will contact you via email or telephone.
Delivery costs for your order will be calculated and displayed at checkout.
Estimated delivery time
Next Day Delivery*
1-2 business days
|Standard Delivery||3-5 business days|
* Next day delivery is only available for certain products and with delivery addresses that are within the UK and Northern Ireland.
Please note over busier periods and public holidays i.e Easter, Black Friday, Cyber Monday & Christmas holidays deliveries could take a little longer than usual.
We are also experiencing some extended delivery times due to the COVID-19 pandemic.
Delivery to the UK
Bambooo.com delivers to addresses within the U.K and Northern Ireland. Unfortunately, we are unable to deliver to the CHANNEL ISLANDS at present.
Delivery confirmation & Order tracking
You will receive a Delivery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active immediately.
If you received your order damaged, please contact us immediately so that we can raise a claim with the carrier.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently offer delivery to Europe, please see below the countries we offer delivery to.
Europe standard delivery is 3 - 5 days, shipping costs are displayed at checkout.
|Andorra||Estonia (EU)||Latvia (EU)||San Marino|
|Austria (EU)||Finland (EU)||Lithuania (EU)||Slovakia (EU)|
|Azerbaijan||France (EU)||Luxembourg (EU)||Slovenia (EU)|
|Azores (EU)||Georgia||Macedonia||Spain (EU)|
|Balearic Islands (EU)||Germany (EU)||Madeira (EU)||Sweden (EU)|
|Belarus||Gibraltar (EU)||Malta (EU)||Switzerland|
|Belgium (EU)||Greece (EU)||Moldova||Tajikistan|
|Bosnia Herzegovina||Greenland||Monaco (EU)||Turkey|
|Bulgaria (EU)||Hungary (EU)||Montenegro||Turkmenistan|
|Canary Islands||Iceland||Netherlands (EU)||Ukraine|
|Corsica (EU)||Irish Republic (EU)||Norway||Uzbekistan|
|Croatia (EU)||Italy (EU)||Poland (EU)||Vatican City State|
|Cyprus (EU)||Kazakhstan||Portugal (EU)|
|Czech Republic (EU)||Kosovo||Romania (EU)|
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.