Be kind to yourself, then let your kindness fill the world - #kindnessmatters

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Returns & Exchange

Thanks for shopping at bambooo.com. If you are not entirely satisfied with your purchase, we're here to help.

 

 

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase along with the returns form. 

PLEASE NOTE due to hygiene reasons we do not accept returns on underwear or socks unless faulty. 

All sale items and items purchased with a discount code are none refundable and can only be exchanged for credit or another product. We can not offer a refund.

Download our returns form HERE

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within 3-5 working days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

 

Contact Us

If you have any questions on how to return your item to us, contact us.